Contact us

Questions about an order, a product, or anything else? We'd love to help.

Email

Reach our team at hello@shopvele.com. We read and reply to every message, usually within 1–2 business days (Monday–Friday).

Order help

For order questions, please include your order number (for example, #1001) so we can find it quickly. We can help with order status, shipping, returns, and product questions.

Business

Velé — clean, considered beauty essentials. Online store at shopvele.com.